COLLECTIONS BY OBJECTIVE
We believe that the objective of every collection call should be to redeem and rebuild the relationship between the member and their credit union cooperative.
Our folks seek to understand the member’s story, and find ways to meet their objectives in restoring financial well-being. Our process works – we share our effectiveness on our Collection Dashboards, and work with your underwriters to assess the risk premiums for each pool of loans.
This helps you feel more comfortable in your underwriting decisions. Your community benefits through increased availability of credit; and your cooperative benefits from the increased participation of its member-owners.
Want to learn more about CBO?
We're Here To Help!
Fairhope, AL 36532
M-F: 7AM CT – 6PM CT