MEMBER SERVICES

Next-Gen Biometric Identification allows members to choose Facial Recognition, Fingerprint, Voiceprint, or protected PIN to log in within 3 seconds.

Phone Optics and Member Service Trackers give your MSRs the member’s complete story – when they last contacted the CU, what they called about, what the next cross-sales opportunity might be. Our “Why Members Call” dashboard gives you an overview of all the reasons members call – to check balances, transfer funds, or in response to a credit card fraud alert.

Teller Activity Dashboards make it easy to analyze which days, times, and branches are at their busiest – so you can reduce wait times during peak demand.

Built in compliance tools track OFAC, BSA/CTR – and identify which individual on a joint account is being served – and automatically protects access to any subaccounts from which a joint owner might be excluded.